Our Bobbi boots run true to size, so we recommend you order your normal shoe size.

Our size guide shows measurements making it easy to compare our boots to an existing pair of shoes you already own.

If you are a half size we recommend sizing down as the boots run a half size larger e.g. size 6.5 would be a size 6. 

The insole is removable which can add about half a size when removed, or you can add your own footbed or orthotic. 

We suggest you go with your standard shoe size (don't order bigger for socks.) If you wear thick socks, then measure your foot wearing the thicker socks. 

We want you to be happy with your Merry People purchase. We offer free returns for all orders over £30.

You can always exchange or return your order so long as:

The items are unworn, undamaged, in re-sellable condition (i.e. no creases or wear on soles), and in their original packaging.

Your return request is submitted within 30 days of receiving your original order.

To get started on an exchange or return follow this link to our portal

At this stage, we don't have stockists in the UK. As we grow our presence in the UK we are on the lookout for stockists so get in contact if you are interested or can suggest a store you can see us in.

We know it can be tricky purchasing footwear online, we offer free shipping and returns so you can try risk free.

Merry People have around four seasonal deliveries a year. However, we love to offer different shades, so not every style is restocked in each shipment.

We often offer presale to ensure the best chance of securing your pair. Sign up for our notification service, or our email list to always find out first.

Our Bobbi boots run true to size, so we recommend you order your normal shoe size. You want the boots slightly snug to start as the natural rubber will soften and mould to your foot with wear.

Our size guide shows measurements so you can compare our boots to an existing pair of shoes you already own and get the right fit.

Our boots are currently available in a traditional B width, which fits the majority of the population. While we don’t offer a wide or narrow option contact us if you would like some advice regarding sizing up or down to accommodate width.

Yes, all Merry People boots have a removable inner sole, which makes it easy to add inserts. We recommend you check the length of your orthotic against the length of the Merry People inner sole to ensure a comfortable fit.

All our boots have a quality natural rubber outer and a 4mm Neoprene lining with a cotton pull tag. 

Our boots are 100% waterproof. The neoprene lining ensures the Bobbi boots are waterproof at the sides as well.

Yes. Our boots do not use any animal products or byproducts and are 100% cruelty free and vegan friendly.

Some wellies can be heavy to walk in, or feel quite flimsy. Our Bobbi Wellington Boot is a midweight boot, with size UK 6 / EU39 weighing 600g per boot.

Keep your boots stored in a dry pace and away from direct sunlight. We recommend keeping them indoors as prolonged exposure to sunlight can dry out the rubber or fade the colors.

Cleaning your boots regularly will also help prolong their life. We recommend using a mild detergent (dishwashing liquid works well) to remove any marks from the rubber or neoprene. If you leave excess dirt on your boots, it can dry out the rubber or fade the rubber colour over time. 

You can also use silicone based products to protect your boots, this will keep the natural rubber moist and help avoid cracks. You can purchase silicone sprays from outdoor stores (used for diving equipment) and silicone oil products from hardware stores or art supplies. We've shared some of our favorite care tips on our blog.

The Merry People Care Kit contains all you need to maintain, nourish, protect and prolong the life of your rubber boots.

1. Rubber Boot Treatment - 150ml silicone based spray formula that moisturises and nourishes you boots keeping them merrier for longer.

2. Buff & Shine Applicator - 3ml silicone oil sponge for extra shine and protection.

3. Microfibre Cloth - soft cloth to clean and shine your boots.

Follow these instructions to keep your Merry People boots looking merry and adventure ready!

Step 1: CLEAN

Wipe off any excess dirt or debris with a damp cloth and allow to dry. If needed, use some mild detergent and and repeat the process as required.

Step 2: TREAT

Shake the rubber boot treatment bottle well and insert the spray nozzle. Spray a few times on the microfibre cloth and apply evenly to the boot upper in a circular motion. Repeat for the other boot and allow to dry completely.

Step 3: SHINE

For extra shine and protection, gently rub the Buff & Shine sponge in a circular motion over you Merry People boots until a thin coat is evenly applied and allow to dry.

TAKE CARE

Caution: Use in a well ventilated area or outdoors and avoid breathing in spray. If solution gets into eyes or skin, rinse thoroughly with water. If irritation persists seek medical attention.

Ensure no solution from the treatment or buffer is applied on the sole as this will cause slipping. If some ends up on the sole clean with mild detergent and dry before wearing.

It is a little tricky to answer this, as it depends on how you wear them and how you look after your boots. As with a leather boot, there is care required for Merry People boots to ensure you have them looking good for years! 

If you follow all the care instructions and still have issues with your boots within the first year, we offer a 12 month warranty, please contact us at support@merrypeople.com

We get a lot of customers wearing our Bobbi wellies to the snow! The Bobbi boots have been tested in below-freezing temperatures and are 100% waterproof. 

However, our boots are not designed to be a snow boot, so we do recommend you purchase a product called ice grips (available at sports or outdoor stores) or traction spray (available in hardware stores) to apply to the soles to add more grip if you plan to wear in icy or snowy conditions.

While our boots are 100% waterproof, sometimes water can get inside your boots. If this happens, you can use a small hand towel to absorb as much as you can. You can also use a hair dryer to point inside the boots for a few seconds at a time. Once you have removed the excess water, stuff the inside of the boots with newspaper (use as much as you can). Then place the boots upside down, somewhere warm and indoors.  After 24 hours, remove the moist newspaper and repeat the process again if required, until the neoprene lining is dry.