Shipping & Returns


We offer free standard shipping and returns within the UK for all orders over £30.

We ship from our warehouse in Basildon, Essex with delivery from Monday to Friday.

Royal Mail Standard - 48 hour tracked: 2 - 4 Business days

Royal Mail Next Day - 24 hour tracked: £4.95 | 1 - 2 Business days

Next day deliveries are not delivered over the weekend - if your order is placed with next day delivery before 3pm on Friday, it will be delivered on the Monday. Orders placed after 3pm on a Friday or on Saturday or Sunday will be delivered on Tuesday.

Same day dispatch: If you place your order before 3pm on a weekday it’ll be on it's way to you the same day. 

Returns & Exchanges

We want you to love your Merry People purchase. You can always exchange or return your order for free within the UK so long as: 

  • Items must be unworn, undamaged, in their original packaging, and without sole wear or creases.
  • Return requests should be made within 30 days of receiving your order.
Returns Center

Faulty or Flawed Products?

We stand behind the quality of our boots, and offer a 12 month warranty.

If you experience any material or manufacturing flaw, please contact us so that our customer support team can assist.

Have a question?
No problem, we’re here to help! Send us an email at