SHIPPING TIMES

We offer free standard shipping and returns within the UK for all orders over £30.

We ship from our warehouse in Basildon, Essex using Royal Mail with delivery from Monday to Friday.

Royal Mail Standard: 2 - 4 Business days

Royal Mail Next Day: 1 - 2 Business days

Same day dispatch: If you place your order before 3pm on a weekday it’ll be on it's way to you the same day.

RETURN & EXCHANGE POLICY

We want you to love your Merry People boots. You can always exchange or return your order for free within the UK so long as: 

Your items are unworn, undamaged, in re-sellable condition (i.e. no creases or wear on soles), and in their original packaging.

Your return request is submitted within 30 days of receiving your original order.

Get started on an exchange or return

FAULTY OR FLAWED PRODUCTS?

We stand behind the quality of our products and offer a 12 month warranty.
If you experience any material or manufacturing flaw, please contact us so that our customer support team can assist.


Have a question?
No problem, we’re here to help! Send us an email at support@merrypeople.com