Shipping & Returns
We offer free standard shipping and returns within the UK for all orders over £30.
We ship from our warehouse in Basildon, Essex with delivery from Monday to Friday.
Royal Mail Standard - 48 hour tracked: 2 - 4 Business days
Royal Mail Next Day - 24 hour tracked: £4.95 | 1 - 2 Business days
Next day deliveries are not delivered over the weekend - if your order is placed with next day delivery before 3pm on Friday, it will be delivered on the Monday. Orders placed after 3pm on a Friday or on Saturday or Sunday will be delivered on Tuesday.
Same day dispatch: If you place your order before 3pm on a weekday it’ll be on it's way to you the same day.
Returns & Exchanges
We want you to love your Merry People purchase. You can always exchange or return your order for free within the UK so long as:
- Items must be unworn, undamaged, in their original packaging, and without sole wear or creases.
- Return requests should be made within 30 days of receiving your order.
Faulty or Flawed Products?
We stand behind the quality of our boots, and offer a 12 month warranty.
If you experience any material or manufacturing flaw, please contact us so that our customer support team can assist.
Have a question?
No problem, we’re here to help! Send us an email at firstname.lastname@example.org